Technical


+ How do I unsubscribe from your mailing list?

To unsubscribe, click the ‘Unsubscribe’ button at the bottom of any email you have received from us.

Once you have completed this, you will be removed from our mailing list

+ I am having trouble accessing your website

If you're having trouble with our website, we'd suggest trying the following:

  1. You may need to clear your cookies - a cookie is a small file we store on your computer.

  2. Once you've cleared your cookies, close your browser, reopen it and visit our site again.

  3. If you're still having problems, contact us via info@mummylovesorganics.com including:

Issue details

Screenshots of any error messages

Which web browser you're using (e.g. Chrome)

+ Is the information I provide shared with anyone else?

We respect your privacy. The information you provide will not be given to any third party without your express consent. For additional information, please read our Privacy Policy.

+ My discount code is not working

If your discount code is not applying to your order, it usually means it has either expired or it is not valid on the items in your basket. Discount codes cannot be used in conjunction with another other offers so any items part of a bundle, duo, collection, starter pack or sale are excluded.

+ What payment methods do you accept?

Online payments will be made in a secure environment. We process our online orders through Paypal and Stripe, accepting Visa, Mastercard and American Express.

+ I've forgotten my account password

To restore your account password, click the 'Sign in' button the located at the top right section of the screen. Click the 'Forgotten Password' button and follow the prompts.